Thank you for using Pimhoster services. This policy helps you understand what information we collect, how we use it, and what choices you have. We welcome your questions and comments on this policy at Pimhoster
A cookie is a file that downloads on to your computer when you visit certain websites. Its main purpose is to allow websites to store and retrieve data relating to a user's web browsing habits, and in turn, recognise the user.
However, only certain data is retained: the number of pages, the city where the IP connecting to the website is located, the frequency of visits, the length of the visit, the browser, the provider or the type of terminal where the website is accessed from. Cookies never retain data such as the name of the user or postal address of the connection point.
3. Collection of personal information
Pimhoster may collect your personal information through your access and use of website, web-based applications, or mobile applications, during conversations or correspondence with Pimhoster representatives, or when you purchase services or complete an online application form.
Pimhoster may collect personal information from you in connection with:
"service orders, activations, and registrations profile creation and user verification for online services information requests or complaints
marketing, newsletter or support subscriptions contest entries or survey participation payment method applications event registration visits or browsing on Pimhoster websites"
The types of personal information Pimhoster may collect from you includes:
"personal and business contact information, such as name, address, telephone number, and email address in some cases, your business contact data may be provided to Pimhoster by a designated entity within your business or enterprise (such as a member of your IT department) financial information, such as your credit/debit card number or other billing information other unique information such as user IDs and passwords, service preferences, contact preferences geo-location data such as your IP address or physical location when you request location based services details of the services you have purchased from us or which you have enquired about, together with any additional information necessary to deliver those services and to respond to your enquiries
any additional information relating to you that you provide to us directly through our websites or indirectly through use of our websites or online presence, through our representatives or otherwise
information you provide to us through our service center and customer surveys"
4. How we use your information
Pimhoster may use your information to manage our relationship with you
assist you in completing a transaction or order
prevent and detect security threats, fraud or other malicious activity
communicate with you about Pimhoster services or support and send marketing communications
provide services and support to you
improve and develop services and support including through quality control, research and data analysis activities
update you on new services and benefits
measure performance of marketing initiatives, ads, and websites “powered by” another company on Pimhoster’s behalf
allow you to participate in surveys
answer enquiries, provide information, support or advice about existing and new services
assess and improve the performance and operation of Pimhoster websites
to keep your contact details up to date and provide updated details to Pimhoster service providers where necessary
to process and respond to any complaint made by you
Credit card information is used only for payment processing and fraud prevention. Government issued identification number and other sensitive personal information is not used for any other purpose by our financial services providers or Pimhoster and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
5. How we share your information
Pimhoster will not sell, rent or lease your personal information to others except as described in this Policy. Pimhoster shares personal information in the following ways:
Pimhoster retains service providers to manage or support its business operations, provide professional services, deliver complete services and customer solutions and to assist Pimhoster with marketing and communication initiatives. These providers may be located in the overseas locations and include, for example, credit card processors, debt collectors, providers of customer support and live-help, marketing and communications, hosting and IT service providers, email service providers, automated data processors, management and support of Pimhoster websites, order fulfillment and delivery. Service providers are required by contract to keep confidential and secure the information received on behalf of Pimhoster and may not use it for any purpose other than to carry out the services they are performing for Pimhoster.
6. Children's privacy
Pimhoster does not knowingly collect information from children as defined by local law, and does not target its websites or mobile applications to children under these ages. We encourage parents and guardians to take an active role in their children’s online and mobile activities and interests.
7. Your choices and selecting your privacy preferences
Pimhoster gives you the choice of receiving a variety of information that complements our services. You can subscribe to receive service-specific information and also choose to receive Pimhoster general communications. We give you a choice regarding delivery of Pimhoster general communications by postal mail, email, telephone, or mobile device.
Pimhoster general communications provide information about services and/or support. This may include new services information, special offers, or invitations to participate in market research or compliance reviews.
8. Access to and accuracy of your information
Pimhoster strives to keep your personal information accurately recorded. We have implemented technology, management processes and policies to help maintain data accuracy. Pimhoster provides individuals with reasonable access to personal information that they provided to Pimhoster and the reasonable ability to review and correct it or ask for anonymization, blockage, or deletion, as applicable. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data. To view and change the personal information that you directly provided to Pimhoster you can return to the web page where you originally submitted your data and follow the instructions on that web page.
9. Keeping your information secure
Pimhoster takes seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Pimhoster utilizes reasonable and appropriate physical, technical, and administrative procedures to safeguard the information we collect and process. Pimhoster retains data only as required or permitted by local law and while it has a legitimate business purpose.
When collecting or transferring sensitive information such as credit card information we use a variety of additional security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. The personal information you provide us is stored on computer systems located in controlled facilities which have limited access. When we transmit highly confidential information (such as credit card number or password) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Credit card numbers are used only for processing payments and are not used for other purposes. As part of real-time payment processing, Pimhoster subscribes to fraud management services. This service provides Pimhoster with an extra level of security to guard against credit card fraud and to protect your financial data.
10. Changes to this Policy